主 题：Minimizing IT Project Risk: Skill Archetypes of Successful IT Project Managers
报告人：Dr. Felix B Tan
Professor of Information Systems
Chair of Business Information Systems
Faculty of Business and Law
时 间：2011年6月3日 上午9:30-11:30
Both the academic and practitioner literature agree that competent Information Technology (IT) project management plays an important role in governing IT project risk. Although effective project management is critical to better IT risk governance, little empirical research has investigated skill requirements for IT Project Managers (PMs). This study addresses this gap by asking nineteen practicing IT PMs to describe the characteristics of both competent and incompetent IT PMs. A semi-structured interview method known as the repertory grid technique is used to elicit these skills. These skills are further sorted into nine skill categories: client management, communication, general management, leadership, personal integrity, planning and control, problem solving, systems development, and team development. This study complements existing research by providing a richer understanding of several skills which were narrowly defined (e.g., client management, planning and control, and problem solving) and by introducing two new skill categories which had not been previously discussed (e.g., personal integrity and team development). Analyses of the individual repertory grids also reveal four distinct ways in which study participants combined skill categories to form skill archetypes for effective IT PMs, namely general manager, problem solver, client representative, and balanced. The paper concludes with suggestions for future research.
Dr. Felix B Tan is Professor of Information Systems and Chair of the Business Information Systems discipline in the Faculty of Business and Law at Auckland University of Technology, New Zealand. He serves as the Editor-in-Chief of the Journal of Global Information Management. He was on the Council of the Association for Information Systems between 2003 and 2005; and is Fellow of the New Zealand Computer Society and the Information Resources Management Association. . He has held visiting positions at National University of Singapore, The University of Western Ontario, Georgia State University and The University of Hawaii at Manoa.
Dr. Tan is internationally known for his work in the global IT field. His research interests are also in IT user behavior and the management of IS. Dr. Tan has published in MIS Quarterly, Information & Management, Communications of the AIS, IEEE Transactions on Engineering Management, IEEE Transactions on Personal Communications, Information Systems Journal, Journal of Information Technology, International Journal of Electronic Commerce, Communications of the ACM as well as other journals and refereed conference proceedings.